Prime Network Perfect World

Click the "Create One Now" button on the login page, fill in your details including username, email, phone number, and password, then submit the form. Your account will be created immediately.

Click the "Forgot password?" link on the login page. Enter your registered email address and follow the instructions sent to your inbox to reset your password.

After logging in, navigate to the Top Up or Donate section. Choose your preferred payment method, enter the amount, and follow the payment instructions. Your balance will be credited once the payment is confirmed.

Most payments are processed instantly. Bank transfers may take 1–24 hours depending on your bank. If your payment is not reflected after 24 hours, please contact our support team.

Usernames are permanent and cannot be changed after registration. Please choose your username carefully during the registration process.

Yes. We use industry-standard encryption and security measures to protect your account data. Passwords are stored in hashed form and are never visible to anyone, including our staff.

Creating multiple accounts to abuse rewards, referrals, promotions, events, or payment systems is prohibited and may result in account suspension.

During maintenance, some or all game services may be temporarily unavailable. We will announce maintenance schedules in advance whenever possible. Your progress and items are safely preserved.

You can reach our support team via the contact information provided on the website or by sending an email to our official support address. Response times may vary depending on the volume of inquiries.

Digital items and virtual currency are generally non-refundable after delivery. Refunds may be considered only in cases of confirmed duplicate payment, system error, or failed delivery. Please see our Refund Policy for full details.